DBS Telecom has recently made many business owners in the UK happy with their newest 0800 number feature that makes it possible for all incoming calls to be diverted if there is no answer on a phone line or if the phone line is busy. This feature is known as Divert calls on Busy or No answer.
The DBS 0800 numbers provide many benefits. The first is that your business will never miss another phone call. So how exactly does this service work? It is quite simple. By setting up a custom plan with five separate telephone numbers of which these numbers can be land-lines, mobile numbers, or answer phone numbers, you are able to choose after how many seconds, a call should go over to the next number if not answered or if the line is busy. This plan can be personalized to meet the needs of business owners so that no incoming phone calls can ever by missed.
Take for example, a situation in which you need to leave your office very urgently. Using the new DBS 0800 feature, you can configure you system to divert all calls to your mobile phone. If for some reason, you are not able to answer your mobile phone, based on the predefined configurations, you call can then be diverted to the receptionist in your office. There is so much that this service allows you to do in terms of diverting calls.
There are a number of advantages in diverting calls. First of all, you are able to still answer calls even if you are not in the office, you customers will always have a contact point, calls can be transferred to a mobile phone, an answer phone to leave voice mails if calls cannot be answered, or to another land-line. No matter where you are, your calls will always be received and answered.
This feature makes customers happy because there will always be someone available for them. All you need to do is to properly pre-configure the system. If you do not have a 0800 number, you can get one set-up by the DBS Telecom staff within one working hour. This is how simple it is.
